Product Details
Arc Pro is an advanced attendant operator console and helpdesk suite, designed exclusively for Cisco Unified Communications platforms. The console boasts a wealth of advanced features that inform and empower the operator or agent, allowing them to deliver exceptional customer service, first time, every time. Powerful call queuing, presence and directory features ensure callers are transferred to the right available contact, first time. As the operator console solution for Cisco, Arc Pro is used by thousands of organisations across the world to provide their customers with exceptional customer service through professional call handling.
Arc Pro is an advanced attendant operator console and helpdesk suite, designed exclusively for Cisco Unified Communications platforms.
Features
Telephony Features
Directory Features
Integration Features