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ServiceNow

Citrix Ready Product Image / Logo

Integrate with ServiceNow to submit and monitor requests, and take action from any device, intranet, or messenger.

Request Product Details

Compatible with

  • Citrix Microapps Service
Connect with this Developer

This integration is developed by Citrix

Additional purchase maybe required.

Workspace service Dependency

  • Citrix Microapps Service

10 Microapps

Citrix Ready Product Image / Logo

Last updated:

January 10, 2020

Approvals

Search and view pending approvals, and approve or reject them. New Approve Request notification: When a new request for approval is assigned to a user, they receive an actionable notification that they can approve or reject. Approval Request Detail page: Provides an actionable view of a pending approval with details that they can approve or reject. Pending Requests page: Allows users to search for pending approvals that are assigned to them.

Citrix Ready Product Image / Logo

Last updated:

January 10, 2020

Change Requests

Search for change requests, view their details, add comments, and update them. Change Request Assigned notification: When an existing change request is assigned to a user, they receive a notification. Change Request Assignee Change notification: When the assignee for a change request is changed, the user who opened the request receives a notification. Change Request State Change notification: When the state of a change request is modified, the user who opened the request receives a notification.

Citrix Ready Product Image / Logo

Last updated:

January 10, 2020

Incidents

Search incidents, view their details, add comments, and update them. Search incidents, view their details, add comments, and update them. Incident Assigned notification: When an existing incident is assigned to a user, they receive a notification. Incident Assignee Change notification: When the assignee for an incident is changed, the user who opened the incident receives a notification. Incident State Change notification: When the state of an incident is modified, the user who opened the incident receives a notification.

Citrix Ready Product Image / Logo

Last updated:

January 10, 2020

Problems

Search for problems, view their details, add comments, and update them. New Problem Assigned notification: When a new problem is assigned to a user, they receive a notification. Problem Assigned notification: When a user is assigned a problem is changed, they receive a notification. Problem Assignee Change notification: When the assignee for a problem is changed, the user who opened the problem receives a notification.

Citrix Ready Product Image / Logo

Last updated:

January 10, 2020

Submit Catalog Request

Select items and submit a new catalog request. Select Item page: Allows users to search the catalog and select available items. Submit Catalogue Request page: Provides a form for submitting a catalog request.

Citrix Ready Product Image / Logo

Last updated:

January 10, 2020

Submit Change Request

Submit a new change request. Submit Change Request page: Provides a form for submitting a change request.

Citrix Ready Product Image / Logo

Last updated:

January 10, 2020

Submit Delegate

Submit a new delegate. Submit Delegate page: Provides a form for submitting a new delegate.

Citrix Ready Product Image / Logo

Last updated:

January 10, 2020

Submit Incident

Submit a new incident. Submit Incident page: Provides a form for submitting a new incident.

Citrix Ready Product Image / Logo

Last updated:

January 10, 2020

Submit Problem

Submit a new problem. Submit Problem page: Provides a form for submitting a new problem.

Citrix Ready Product Image / Logo

Last updated:

January 10, 2020

Tasks

Search and view tasks including change requests, incidents, and problems. My Open Tasks page: Allows users to search for open tasks that are assigned to them. Task Detail page: Provides a read only view of a task with details.