Goliath Technologies’ new product helps ensure a successful pilot and production deployment of ChromeOS devices when using Citrix. When IT introduces new devices or solutions that impact end users, it is critical to identify the true root cause of user experience issues, and too often, blame is assigned to the new element being introduced.
Available now, is the only comprehensive view of Google ChromeOS device health, the Citrix Delivery Infrastructure, and end user experience—from the user’s perspective. Goliath Technologies and Google have collaborated to offer this industry-only integration which leverages embedded intelligence and automation to automatically discover your ChromeOS inventory, proactively alert on end user experience issues, and correlate metrics so IT professionals can anticipate, troubleshoot, and document root cause for permanent resolution.
In a single view, IT professionals can quickly associate a user’s device with their Citrix session to quickly diagnose issues impacting overall device performance and end user experience. Additionally, end user experience can now be benchmarked, tracked, and scored against industry best practices so IT professionals have an objective measurement of the quality of end user experience provided without the reliance on subjective feedback, which can be both inaccurate and difficult to act upon.