Goliath Technologies Goliath Performance Monitor for Healthcare

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Goliath Performance Monitor for Healthcare

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Purpose-Built for All Major EHR Applications.

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Compatibility

Citrix Virtual Apps

7.8, 7.7, 7.6 LTSR, 7.6, 7.5, 7.1, 7.0, 6.5, 6.0, 7.9, 7.11, 7.12, 7.13, 7.14, 7.15 LTSR, 7.16, 7.17, 7.18, 1808
Citrix Virtual Desktops

7.8, 7.7, 7.6 LTSR, 7.6, 7.5, 7.1, 7.0, 7.9, 7.11, 7.12, 7.13, 7.14, 7.15 LTSR, 7.16, 7.17, 7.18, 1808

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Product Details

The Healthcare IT Standard

Purpose-Built Integrations for All Major EHR Applications

Goliath Technologies enables you to proactively troubleshoot and fix end-user performance issues, helping provide uninterrupted access to all major EHR (Cerner, Epic, Allscripts, and MEDITECH) and business-critical applications. The software gives IT the ability to reduce ongoing performance and clinician workspace and experience issues by creating an end-to-end view that monitors and measures EHR application, end-user experience, and the underlying delivery infrastructure performances. This allows healthcare IT professionals to troubleshoot and resolve these issues quickly and effectively to ensure that patient records are always available with Goliath Technologies.

Screenshots

Features

Purpose-built integrations for all major EHR vendors (Epic, Cerner, MEDITECH & AllScripts) to offer full visibility across end-user behavior, the delivery infrastructure, and EHR performance.
Embedded intelligence & automation proactively looks for events, conditions, and failure points that can cause end-user experience issues. We automatically discover the Citrix delivery infrastructure, monitor based on best practices, and alert you if there is an issue before end users are impacted.
Automatically log on to confirm Citrix and the delivery infrastructure is up and available for users. If there is an issue, we alert you in real-time and show you where the issue is using our integrated console for troubleshooting.
Automatic Citrix Discovery & Dependency Map that dynamically discovers your entire infrastructure, draws dependencies, and automatically updates when any IT element changes or is updated. All elements represented are being proactively monitored as are their dependencies with other elements. Color changes indicate underlying performance issues with that IT element and/or related ones.
Offers the ability within two clicks to see all of the IT elements that can impact a user’s session in a single console.
Real-time and historical session data in a single view without consulting another product.
ICA/HDX tab offers the only objective view into what is being experienced by the end-user and what is impacting that experience because the Citrix ICA/HDX protocols provide us with this rich data. Data interpretation lines on ICA/HDX charts show end-user impact thresholds.
Visibility into over 30+ stages of the logon process to help isolate the root cause of issues.
Documents root cause in the form of data and analytics so that proof exists to justify a fixed action, collaborate with other departments, vendors, or management, and prevent issues in the future.
Reports to identify who is using Citrix, when, and how. Example reports include Citrix End User Experience Scorecard and End User Productivity Report.

Advantages

Goliath helps Health IT Pros:

Anticipate issues before they happen.
Troubleshoot them quickly when they do.
Document the root cause of issues to implement permanent fix actions.

Specific benefits include:

Proactively monitor your Citrix environment and end-user and clinician experience without being a Citrix expert and with less human interaction while achieving a better experience for end-users.
Provides threshold alerts to allow for remediation of issues before end users are impacted.
Very little time and no expertise required to set up or maintain.
Drastically cuts down on time to remediation.
Enables quick analysis and supports communication with stakeholders regarding issues.
Documented evidence of actual user experience and what factors are impacting it so that collaboration between constituents can occur and resolutions can be put in place.