Product Details
MetrixInsight for Citrix VAD/DaaS goes beyond Citrix Director and fully integrates your Citrix® Virtual Apps and Desktops or Desktop as a Service stack into SCOM. It dynamically discovers and visualizes the entire Citrix VAD and DaaS topology using the different layers that exist in a typical End User-Computing deployment and provides comprehensive monitoring and reporting services to keep the end-user computing platform up and running and your end users happy. End-to-end. From user logon to machine. From connection failure to infra service. We have got it covered.
Screenshots
Features
MetrixInsight for Citrix VAD/DaaS goes beyond Citrix Director and fully integrates your Citrix® Virtual Apps and Desktops and Desktop as a Service stack into SCOM. It dynamically discovers and visualizes the entire Citrix VAD and DaaS topology using the different layers that exist in a typical End User-Computing deployment and provides comprehensive monitoring and reporting services to keep the end-user computing platform up and running and your end users happy.
The following features are included within our solution:
User Experience Monitoring
Real End User Computing Logons and Sessions
User Layer Monitoring
Single-Session OS and Multi-Session OS Delivery Groups
Access Layer Monitoring
StoreFront Server Groups, StoreFront Servers, StoreFront Stores, NetScaler Devices
Control Layer Monitoring
Delivery Controllers, Cloud Connectors, Sites, Zones, License Servers, Licenses, Provisioning Services Farms, Sites, Servers, vDisks
Resource Layer Monitoring
Catalogs, Multi-Session OS Machines, Single-Session OS Machines, Virtual Desktop Agents
Hardware Layer Monitoring
Hosting Connections
Product Updates
Regular product updates with new features and improvements
E-mail support
Response time within 24 hours
Product knowledge
Product Knowledge for Monitors and Alerts to quickly solve problems
State Monitoring and Alerting
State Monitoring and Alerting for all End User Computing layers to alarm you whenever user experience gets, or may get disturbed, components fail, or resources are low
Performance and Utilization
Performance and Utilization data collection for dozens of metrics giving insight into every layer of your End User Computing platform
Integration
Integration with your current SQL, AD and WinOS MPs by using our Integration MPs to get even richer topology views.
Integration with Squared Up by using our free available community Dashboard Pack
Reporting
Capacity and Performance Management reports to analyze trends over time
Presentation
Alert views, State views
Performance views
Topology views
Single-Pane-of-Glass Dashboards