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MetrixInsight for CVAD

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MetrixInsight for CVAD is a SCOM Management Pack for monitoring Server Based Computing and Virtual Desktop Infrastructure based on Citrix Virtual Apps and Desktops, Citrix License Server, Citrix StoreFront, Citrix Provisioning Services and Citrix Application Delivery Controller (NetScaler).

The solution dynamically visualizes your platform within a single pane of glass to monitor the components that form up your virtualized Citrix SBC/VDI platform and the real user transactions that run on it.

No additional agents, database or tooling required. Just purely SCOM.

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Compatibility

  • Citrix Virtual Desktops (XenDesktop)
  • Citrix Virtual Apps (XenApp)

Product Details

MetrixInsight for CVAD is a SCOM Management Pack for monitoring Server Based Computing and Virtual Desktop Infrastructure based on Citrix Virtual Apps and Desktops, Citrix License Server, Citrix StoreFront, Citrix Provisioning Services and Citrix Application Delivery Controller (NetScaler).

The following Performance Metrics are included within our solution:

Citrix Virtual Apps and Desktops

  1. Maximum Logon Duration within Site
  2. Maximum Logon Duration within Delivery Group
  3. Average Logon Duration within Site
  4. Average Logon Duration within Delivery Group
  5. Logon Duration per User
  6. Interactive Session Duration per User
  7. Authentication Duration per User
  8. HDX Duration per User
  9. GPO Duration per User
  10. Logon Script Duration per User
  11. Virtual Machine Start Duration per User
  12. Brokering Duration per User
  13. Profile Load Duration per User
  14. Average Session Round Trip Time (ICA RTT) within Delivery Group
  15. Max Session Round Trip Time (ICA RTT) within Delivery Group
  16. Session Round Trip Time (ICA RTT) per User
  17. Concurrent Sessions within Site
  18. Concurrent Sessions within Delivery Group
  19. Concurrent Sessions on Server OS Machine
  20. Disconnected Sessions within Site
  21. Disconnected Sessions on Delivery Group
  22. Disconnected Sessions on Server OS Machine
  23. Connected Sessions within Site
  24. Connected Sessions within Delivery Group
  25. Connected Sessions on Server OS Machine
  26. Logons within Site
  27. Logons within Delivery Group
  28. Reconnections within Delivery Group
  29. Load Capacity Usage within Delivery Group
  30. Max Load Capacity within Delivery Group
  31. % Load Capacity Usage within Delivery Group
  32. Available Servers within Delivery Group
  33. Available Desktops within Delivery Group
  34. Maximum Capacity Reached Server OS Machines within Delivery Group
  35. Failed Connections within Site
  36. % Failed Connections within Site
  37. % Failed Connections within Delivery Group
  38. Failed Connections within Delivery Group
  39. Succeeded Connections within Delivery Group
  40. Connections within Delivery Group
  41. Failed Connections for each type within Delivery Group
  42. Expired Disconnected Sessions within Site
  43. Expired Disconnected Sessions within Delivery Group
  44. Available Unassigned Machines within Catalog
  45. Machine Failures within Site
  46. Machine Failures within Delivery Group
  47. Load Index Server OS Machine
  48. % CPU Usage Server OS Machine
  49. % Memory Usage Server OS Machine
  50. Uptime Server OS Machine

Citrix License Server

  1. % Citrix Licenses in use
  2. Citrix Licenses in use
  3. Available Citrix Licenses

Citrix Provisioning Services

  1. Write Cache Size Server OS Machine
  2. Device Count Provisioning Server
  3. Free Space vDisk Store

Citrix Application Delivery Controller

  1. % /flash Disk Space Used
  2. % /var Disk Space Used
  3. % CPU Usage
  4. % Memory Usage
  5. Active SSL Sessions
  6. Current AAA TM Sessions Count
  7. Current AAA TM Sessions Rate
  8. Current Gateway Total Users Count
  9. Current ICA Connections
  10. Current ICA DLTS Connections
  11. Current Smart Access AAA Sessions Count
  12. Current Smart Access AAA Sessions Rate
  13. Authentication Success Count
  14. Authentication Success Rate
  15. Authentication Failure Count
  16. Authentication Failure Rate
  17. % Authentications Failed
  18. % HTTP Authorizations Failed
  19. % Non-HTTP Authorizations Failed
  20. Successful LDAP Authentications
  21. Failed LDAP Authentications
  22. % LDAP Authentications Failed
  23. Successful RADIUS Authentications
  24. Failed RADIUS Authentications
  25. % RADIUS Authentications Failed
  26. Gateway Client Configuration Request Rate
  27. Gateway Client Configuration Requests
  28. Gateway Login Page Display Failures
  29. Gateway Login Page Hits
  30. Gateway Virtual Server Current AAA Users Count
  31. Gateway Virtual Server Request Bytes Rate
  32. Gateway Virtual Server Requests Rate
  33. Gateway Virtual Server Response Bytes Rate
  34. Gateway Virtual Server Responses Rate
  35. HA Heartbeat Packets Received Rate
  36. HA Node Heartbeat packets sent Rate
  37. HA Node Synchronization Failures
  38. HA Node Timed Out HA Propagations
  39. HDX Connection Failure Rate
  40. HDX Connection Success Rate
  41. HTTP Connection Authorization Failure Count
  42. HTTP Connection Authorization Failure Rate
  43. HTTP Connection Authorization Success Count
  44. HTTP Connection Authorization Success Rate
  45. Interface Discarded Inbound Packets Rate
  46. Interface Dropped Inbound Packets Rate
  47. Interface Dropped Outbound Packets Rate
  48. Interface Received Bytes Rate
  49. Interface Received Error Packets Rate
  50. Interface Received Packets Rate
  51. Interface Total Discarded Inbound Packets
  52. Interface Total Dropped Inbound Packets
  53. Interface Total Dropped Outbound Packets
  54. Interface Total Received Bytes Count
  55. Interface Total Received Error Packets
  56. Interface Total Received Packets Count
  57. Interface Total Transmitted Bytes Count
  58. Interface Total Transmitted Error Packets
  59. Interface Total Transmitted Packets Count
  60. Interface Transmitted Bytes Rate
  61. Interface Transmitted Error Packets Rate
  62. Interface Transmitted Packets Rate
  63. Internal Temperature
  64. License Days To Expiration
  65. Load Balancing Virtual Server % Health State
  66. Load Balancing Virtual Server Current Client Connections Count
  67. Load Balancing Virtual Server Current Server Connections Count
  68. Load Balancing Virtual Server Hits Rate
  69. Load Balancing Virtual Server Request bytes Rate
  70. Load Balancing Virtual Server Response Bytes Rate
  71. Load Balancing Virtual Server Total Hits Count
  72. Memory Used (MBytes)
  73. Non-HTTP Connection Authorization Failure Count
  74. Non-HTTP Connection Authorization Failure Rate
  75. Non-HTTP Connection Authorization Success Count
  76. Non-HTTP Connection Authorization Success Rate
  77. Resolved DNS Queries Rate
  78. SOCKS Client Error Rate
  79. SOCKS Connect Request Received Rate
  80. SOCKS Connect Request Sent Rate
  81. SOCKS Connect Respond Received Rate
  82. SOCKS Connect Respond Sent Rate
  83. SOCKS Method Request Received Rate
  84. SOCKS Method Request Sent Rate
  85. SOCKS Method Respond Received Rate
  86. SOCKS Method Respond Sent Rate
  87. SOCKS Server Error Rate
  88. SSL VPN Tunnels Formed Rate
  89. STA Connection Failure Rate
  90. STA Connection Success Rate
  91. STA Request Sent Rate
  92. STA Response Received Rate
  93. Total AAA TM Sessions Count
  94. Total AAA TM Sessions Rate
  95. Total Failed LDAP Authentications
  96. Total Failed RADIUS Authentications
  97. Total HA Heartbeat Packets Received
  98. Total HA Heartbeat Packets Sent
  99. Total HDX Connection Failures
  100. Total HDX Connection Success
  101. Total Resolved DNS Queries
  102. Total Smart Access AAA Sessions Count
  103. Total Smart Access AAA Sessions Rate
  104. Total SOCKS Client Errors
  105. Total SOCKS Connect Request sent
  106. Total SOCKS Connect Requests Received
  107. Total SOCKS Connect Respond Received
  108. Total SOCKS Connect Respond Sent
  109. Total SOCKS method request sent
  110. Total SOCKS Method Requests Received
  111. Total SOCKS Method Respond Received
  112. Total SOCKS Method Respond Sent
  113. Total SOCKS Server Errors
  114. Total SSL VPN Tunnels Formed
  115. Total STA Connection Failures
  116. Total STA Connection Success
  117. Total STA Request Sent
  118. Total STA Responses Received
  119. Total Successful LDAP Authentications
  120. Total Successful RADIUS Authentications
  121. Total Timed-out AAA Sessions Count
  122. Total Timed-out AAA Sessions Rate
  123. Total VPN License Failures

The following Monitors are included within our solution:

Citrix Virtual Apps and Desktops

  1. Broker State Delivery Controller
  2. Availability Delivery Controller Windows Services (monitor for each Windows Service)
  3. Database Connectivity Delivery Controller (monitor for each Windows Service)
  4. License Server State Delivery Controller
  5. Licensing Grace State Delivery Controller
  6. SSL Certificate Validity Delivery Controller
  7. % Load Capacity within Delivery Group
  8. Server Capacity Available within Delivery Group
  9. Desktop Capacity Available within Delivery Group
  10. Connected Sessions within Delivery Group
  11. Disconnected Sessions within Delivery Group
  12. Concurrent Sessions within Delivery Group
  13. Expired Disconnected Sessions within Delivery Group
  14. Maximum Capacity Reached Server OS Machines within Delivery Group
  15. Maintenance Mode Enabled for Delivery Group
  16. % Connections Failed within Delivery Group
  17. Failed Machines within Delivery Group
  18. Logon Duration within Delivery Group
  19. Average Logon Duration within Delivery Group
  20. Maximum Logon Duration within Delivery Group
  21. User Session Round Trip Time (ICA RTT)
  22. Max User Session Round Trip Time (ICA RTT)
  23. Connection State to Hypervisor
  24. Available Unassigned Machines within Catalog
  25. Concurrent Sessions on Server OS Machine
  26. Maintenance Mode Enabled for Server OS Machine
  27. Load Index Server OS Machine
  28. Fault State Server OS Machine
  29. ICMP Ping Server OS Machine
  30. Uptime Server OS Machine
  31. VDA Windows Services Server OS Machine

Citrix License Server

  1. Expiration License Subscription Advantage (SA) Date
  2. % Citrix Licenses In Use
  3. Availability License Server Windows Services (monitor for each Windows Service)

Citrix Provisioning Services

  1. State Provisioning Server
  2. Availability Provisioning Services Windows Services (monitor for each Windows Service)
  3. Device Count Provisioning Server
  4. Free Space Store
  5. Load Balancing vDisk
  6. Cache type vDisk
  7. Replication vDisk
  8. Write Cache Size Server OS Machine

Citrix StoreFront

  1. Availability StoreFront Windows Services (monitor for each Windows Service)
  2. Availability StoreFront discovery URL
  3. SSL Certificate Validity StoreFront Server

Citrix Application Delivery Controller

  1. % Failed LDAP Authentications
  2. % Failed RADIUS Authentications
  3. ADC Device Availability
  4. % Health Load Balancing Virtual Server
  5. State Load Balancing Virtual Server
  6. State Load Balancing Service Group
  7. State Load Balancing Service
  8. State Gateway Virtual Server
  9. State Network Interface
  10. % CPU Usage
  11. % Memory Usage
  12. % Disk Usage
  13. % Failed Authentications
  14. % Failed HTTP Authentications
  15. % Failed non-HTTP Authentications
  16. License Expiration
  17. Certificate Expiration
  18. HA State
  19. Power Supply
  20. Unsaved Config

Screenshots

Features

With MetrixInsight for CVAD on SCOM you are able to integrate, visualize and monitor your on-premise Citrix® Virtual Apps and Desktops 7.x infrastructure. It discovers and visualizes the CVAD stack topologies in a drilldown dashboard using the different layers that exist in a typical End-User-Computing platform deployment and provides the monitoring and reporting services that are essential to keep the end-user computing platform up and running and your end users happy.

The following features are included within our solution:

User Layer
Desktop OS and Server OS Delivery Groups

Access Layer
StoreFront Server Groups, StoreFront Servers, StoreFront Stores, Application Delivery Controller

Control Layer
Delivery Controllers, Sites, Zones, License Servers, Licenses, Provisioning Services Farms, Sites, Servers, vDisks

Resource Layer
Catalogs, Server OS Machines

Hardware Layer
Hosting Connections

Product Updates
Regular product updates with new features and improvements

E-mail support
Response time within 24 hours

Product knowledge
Product Knowledge for Monitors and Alerts to quickly solve problems

State Monitoring and Alerting
State Monitoring and Alerting for all End User Computing layers to alarm you whenever user experience gets, or may get disturbed, components fail, or resources are low

Performance and Utilization
Performance and Utilization data collection for dozens of metrics giving insight into every layer of your End User Computing platform

Integration
Integration with your current SQL, AD and WinOS MPs by using our Integration MPs to get even richer topology views.

Integration with Squared Up by using our free available community Dashboard Pack

Reporting
Capacity and Performance Management reports to analyze trends over time

Presentation
Alert views, State views
Performance views
Topology views
Single-Pane-of-Glass Dashboards

Resources