Lakeside Software Inc

SysTrack is a digital experience monitoring solution that gathers and analyzes data on everything that may impact end-user experience and business productivity. Directly from the workspace, SysTrack captures data such as CPU, disk, memory, and other 10,000+ data points. These are then analyzed by SysTrack and used by IT in countless ways that lower costs and optimize operations including: lowering the amount of help desk tickets, identifying over and under-provisioning, reducing time to resolution, tracking SLA performance, measuring the performance of rollouts, and so much more.

SysTrack provides end-user computing visibility for Citrix Virtual Apps and Desktops, formerly XenApp and XenDesktop implementations. From assessment of existing traditional or Citrix environments, to transformation/migration to Citrix Virtual Apps and Desktops, to monitoring and managing the entire environment, SysTrack offers advanced analytics and insights to IT and the business. SysTrack integrates with Citrix Director, AppDNA, HDX 3D Pro Graphics and GPU monitoring and sizing.

The SysTrack solution has been widely deployed in Citrix environments since the late 1990s. Through its distributed data architecture, SysTrack scales to hundreds of thousands of monitored systems in a single deployment across the entire spectrum of physical and virtual desktops, servers, and Citrix Virtual Apps and Desktops workloads.

With SysTrack, Citrix administrators and business owners gain deep insights into the end-user experience, can pinpoint application and system issues without lengthy replication procedures, and can accurately scale and size Citrix Virtual Apps and Desktops environments based on actually observed user behavior.

Knowledge workers are interacting with a compute environment almost 100% of their working time; SysTrack’s data allows forward thinking organizations to gain insights into their workforce’s needs and behaviors, which enables them to run their businesses at peak efficiency and success.

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