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Compatible with

  • Citrix Receiver for Windows
  • HDX RealTime Optimization Pack 2.5
  • XenApp 7.15 LTSR
  • XenApp 7.16
  • XenApp 7.17
  • XenApp 7.18
  • XenDesktop 7.15 LTSR
  • XenDesktop 7.16
  • XenDesktop 7.17
  • XenDesktop 7.18


  • Citrix Virtual Desktops (XenDesktop)
  • Citrix Workspace app (Receiver)
  • HDX Realtime Optimization Pack
  • Citrix Virtual Apps (XenApp)

Product Details

Citrix Ready Technical Qualified Details

Client firmware: CK50SF13
Client OS Class: Windows
Client OS: Windows 10 IoT LTSB
Certified on Citrix versions: Citrix Receiver for Windows, XenApp 7.15 LTSR, 7.16, 7.17, 7.18, XenDesktop 7.15 LTSR, 7.16, 7.17, 7.18, HDX RealTime Optimization Pack 2.5
Certified on HDX Levels: HDX Ready and HDX 3D Pro

You can find the certification criteria of the features under each HDX levels here.

Test Features Results
HDX Plug n Play – USB   PASS
HDX 2D Graphics – Server Rendered   PASS
HDX Voice - Generic Chat & Softphone Support   PASS
HDX Video Playback - Server Rendered Flash   PASS
HDX Video Playback – Server Rendered Windows Media   PASS
Print using Citrix Universal Printer Driver   PASS
HDX Plug-n-Play - Multi-Monitor Support (Multi 2D apps)   PASS
HDX Real Time Audio (VoIP)   PASS
HDX Media stream Flash Redirection   PASS
HDX Media stream Windows Media Redirection   PASS
HDX Real Time Webcam compression   PASS
Citrix HDX RealTime Optimization Pack Support     NA
HDX Smartcard Support   PASS
HDX Rich Graphics – 3D Pro   PASS
HDX Pixel Perfect Lossless Support   PASS
HDX Plug-n-Play - Multi-Monitor Support (Multi 3D apps)   PASS
Space Mouse Support   PASS

Management Console
IT administrators at companies using the LG Cloud Device system can easily manage all devices connected to the server from anywhere and at any time by accessing the management console using a device and an agent. The management console of LG Cloud devices does not require the installation of a dedicated client as it is executed from a web browser.

Compact Design, 4K Connection
The compact CK500W supports a VESA wall mount for the monitor, allowing for the establishment of an efficient, affordable cloud system in any space, including lecture rooms and offices. In addition, the CK500W supports by 3840 x 2160 resolution display connectivity for high-demand image processing or dual-monitor configurations.

Advanced Connectivity
The CK500W features USB, HDMI, DVI and DisplayPort for the establishment of a dual-monitor configuration, as well as compatibility with various devices and monitor models. And its wireless connectivity with Wi-Fi and Bluetooth provides a clean work environment by connecting to cloud consoles without complex cables.


  • 4GB RAM and 32GB SSD
  • Windows 10 IoT Enterprise
  • Citrix and MS RDP
  • Wall Mount (VESA)
  • Quiet, cool operation (Fanless)