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MModal Fluency Direct

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Fluency Direct is a front-end speech recognition solution that works with over 120 EHRs, from any location and with multiple devices – all driven by a single, cloud-hosted voice profile. Clinicians of any medical specialty can verbally create, edit and sign reports directly in the EHR for faster and better documentation. Fluency Direct's Computer-Assisted Physician Documentation (CAPD) feature delivers in-workflow CDI insights to clinicians in real time.

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Compatible with

  • Citrix Receiver for Windows
  • Citrix Virtual Apps and Desktops service
  • Citrix Virtual Apps and Desktops service on Azure
  • XenApp 7.0
  • XenApp 7.1
  • XenApp 7.11
  • XenApp 7.12
  • XenApp 7.13
  • XenApp 7.14
  • XenApp 7.15 LTSR
  • XenApp 7.16
  • XenApp 7.17
  • XenApp 7.18
  • XenApp 7.5
  • XenApp 7.6
  • XenApp 7.6 LTSR
  • XenApp 7.7
  • XenApp 7.8
  • XenApp 7.9
  • XenDesktop 7.0
  • XenDesktop 7.1
  • XenDesktop 7.11
  • XenDesktop 7.12
  • XenDesktop 7.13
  • XenDesktop 7.14
  • XenDesktop 7.15 LTSR
  • XenDesktop 7.16
  • XenDesktop 7.17
  • XenDesktop 7.18
  • XenDesktop 7.5
  • XenDesktop 7.6
  • XenDesktop 7.6 LTSR
  • XenDesktop 7.7
  • XenDesktop 7.8
  • XenDesktop 7.9


  • Citrix Virtual Apps and Desktops service (XenApp & XenDesktop service)
  • Citrix Virtual Desktops (XenDesktop)
  • Citrix Workspace app (Receiver)
  • Citrix Virtual Apps (XenApp)
  • Citrix Virtual Apps and Desktops service on Azure

Product Details

Cloud-based Fluency Direct seamlessly works with over 120 EHRs, including all major platforms, to meet the goals of faster EHR adoption, higher-quality documentation and lower transcription costs. Advanced voice commands facilitate EHR navigation and single sign-on capabilities further boost physician productivity.

Uniquely, Fluency Direct provides the platform to also deliver automated, real-time, and interactive intelligence to clinicians as they document in the EHR for continuous improvement in how doctors care for their patients. This closed-looped documentation solution automatically brings the right information to physicians within the clinical workflow, as well as tracks and reports on physician interaction with the system to demonstrate compliance.

At the core of Fluency Direct’s game-changing, out-of-the-gate accuracy is the power of Speech Understanding™. This proprietary technology combines speech recognition with powerful Natural Language Understanding, allows physicians to speak in conversational tones, and improves accuracy over time. Natural Language Understanding enables the creation of rich documents that encapsulate both narrative and encoded information, as well as dictation directly into any application.

Built to scale, Fluency Direct offers flexible deployment models to run cost effectively in a number of different EHR, PC, virtual, thin client, and server architectures. Support for automated installation and upgrades frees up IT resources and speeds up processes.

An integral part of our solutions, our team of in-house clinical documentation specialists helps you optimize MModal technology for the highest level of utilization and efficiency gains in your EHR. Expertise with Fluency Direct and over 100 EHRs facilitates at-the-elbow coaching and system customization to further enhance the physician experience.

Fluency Direct works with third-party mobile applications to extend the physician experience beyond the EHR to include the growing number of productivity-enhancing apps clinicians regularly use. This provides physicians with an integrated, top-quality speech experience across desktops, smart devices, and mobile apps to expedite medical communication and patient care.

Fluency Direct is a part of MModal’s comprehensive, continuous documentation suite built on a single, proprietary technology platform that uses a single user and speech profile. This allows clinicians to seamlessly use front-end speech recognition, mobile speech recognition, back-end transcription and editing workflows - or a personalized blend of these options.


  • Integrated With Over 120 EHRs
  • Personalized Physician Experience
  • Real-Time Insights with Computer-Assisted Physician Documentation (CAPD)
  • Accuracy
  • Easy Deployment
  • Backed by In-House Adoption Services
  • Seamless Interaction with Mobile Applications