Landscape handles relationships with millions of insurance customers and is used by 19 businesses including Markerstudy Group, Direct Line Group, Towergate Partnership and Sompo Canopius.
The company designed it with ease of use in mind. Windows based and scalable for any size of business, Landscape integrates seamlessly with aggregators and supports the rapid development of new websites.
Landscape supports all sales channels and, being component based, can be introduced module-by-module as well as all at once. It spans all areas of insurance including policy and claims, accounts, rating, channel management, and management information.
Customers report a number of efficiencies after adopting Landscape, including:
Customers also report:
Landscape helps insurers to identify fraudulent activity early on in the claims handling process via its comprehensive set of fraud rules, which automatically score all claims as they enter the system.
Better customer service
Landscape allows insurers to adopt a more client-centric view of their data. This speeds up and personalises customer service, and also helps staff to identify opportunities to cross-sell or upsell other products and services.