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SteelCentral Aternity End User Experience Monitoring

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Aternity monitors IT from the point of consumption - the user's device - and helps IT ensure excellent end user experience for any enterprise app running on any physical, virtual, or mobile device. Certified Citrix Ready for XenDesktop, XenApp, and XenMobile.

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Compatible with

  • XenApp 6.0
  • XenApp 6.5
  • XenApp 7.5
  • XenDesktop 7.0
  • XenDesktop 7.1
  • XenDesktop 7.5
  • XenMobile 10.3 (server)
  • XenMobile 10.3.5.354 (server)
  • XenMobile 10.3.6 (server)

Compatibility

  • Citrix Virtual Desktops (XenDesktop)
  • Citrix Virtual Apps (XenApp)
  • Citrix Endpoint Management (XenMobile)

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Product Details

Aternity monitors any enterprise application on any physical, virtual, or mobile device, providing a user-centric vantage point that closes the visibility gap existing with domain-specific performance management tools. By effectively transforming every device - physical, virtual, and mobile - into a self-monitoring platform that is user experience aware, enterprises are empowered with user-centric, proactive IT management capabilities that dramatically reduce business disruptions and increase workforce productivity.

Features

Aternity monitors the user experience of desktop and application virtualization environments. It correlates device, session, application, and user productivity metrics for preemptive problem detection, immediate identification of impacted users, and rapid problem resolution, by:

  • Capturing performance metrics associated with ICA, RDP, and PCoIP sessions 
  • Identifying connections between virtual end points and Citrix servers
  • Associating the specific processes serving a virtual end point session on each server
  • Providing deep insight into virtual application compliance and Service Level Agreements (SLAs) as experienced by Citrix Virtual Apps, formerly XenApp end users
  • Comparing user experience on physical vs virtual desktops to justify wider virtual deployments

Aternity Mobile APM enables Citrix Endpoint Management, formerly XenMobile customers to take the next step in their mobile initiatives by measuring, managing, and improving mobile workforce productivity. With Aternity Mobile APM, customers can:

  • Ensure quality mobile user experience for Citrix Worx apps such as WorxMail, WorxWeb, and ShareFile, as well as any 3rd-party app available for enterprise distribution.
  • Instrument custom mobile apps for diagnostics and user interactions without requiring access to the code or an app developer, and with no loss of monitoring functionality.

Address a full range of mobile Application Performance Management (APM) use cases for developers of mobile enterprise apps, IT Ops who support them, and the line of business who rely on them to grow and transform their markets.

  • Evaluate mobile adoption progress by identifying mobile app usage patterns across the enterprise
  • Determine whether or not SLAs are being met by analyzing business activity performance by geography, department, and device type
  • Validate expected gains in productivity by comparing business activities executed on mobile devices to those executed on wired devices
  • Proactively detect and analyze mobile app incidents by business activity, impacted users, department, and geography, to prioritize response
  • Correlate app performance to the underlying network and server infrastructure, and analyze them with code level stack trace to identify the probable cause
  • Analyze apps by version, device, and OS to verify improved performance of new releases

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