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  • Citrix Access Control Service
  • Citrix Gateway (NetScaler Gateway)

Product Details

Make every experience matter with Bold360
With the tightly integrated AI chatbot and live-agent software, Bold360 delivers the best of both worlds in a ridiculously simple customer engagement solution.

Ultra-fast time to value.
Everything about Bold360 is engineered to help you stop experimenting and start delivering results. Our conversational AI, knowledge management, and intuitive platform help drive you to insights that matter, faster.

Unlock a whole new level of efficiency.
Bold360 bots are ready 24/7 to help customers get immediate and personalized results. But they don’t stop there. Our bots support live agents throughout every interaction, to provide employees the information they need and learn along the way.

Customer-driven knowledge and insights.
Let your customers tell you how to improve their journey without even asking them. Bold360 continuously captures key insights on where optimizations are needed and opportunities to improve customer outcomes – through content or other resources.