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Freshdesk Helpdesk Software

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With a robust UI, and an array of features like canned responses, automation, and more, Freshdesk is the one truly free helpdesk software.

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Compatibility

  • down-arrow Citrix Secure Private Access
    Citrix Secure Private Access
  • down-arrow Citrix Gateway
    12.1, Citrix Gateway service, 13.0

Product Details

With a robust UI, and an array of features like canned responses, automation, and more, Freshdesk is the one truly free helpdesk software.

Smart Automations
Automate the ticket assignment process and say goodbye to repetitive chores.

Seamless Integrations
Integrate everything your support team needs into your helpdesk - from payment management to translations and much more

Knowledge base
Your customers need not wait every time they need a query answered. Help your customers, help themselves by setting up a Knowledge base.

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