Modernize IT and other business functions with a refreshingly easy-to-use, simple-to-configure IT service desk solution in the cloud.
- Easy to use and set up
Freshservice's modern and intuitive UI requires minimal to no training, and is customizable to IT and non-IT needs.
- Multi-channel support
Automate tasks and provide support for issues raised via email, self-service portal, phone, chat, or in person.
- Gamify your service desk
Turn your service desk into a highly engaging and fun experience for your agents.
- Information at your fingertips
Maintain records of contracts, hardware, software, and other assets, including all details from acquisition to expiry.