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freshservice

Citrix Ready Product Image / Logo

Modernize IT and other business functions with a refreshingly easy-to-use, simple-to-configure IT service desk solution in the cloud.

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Compatibility

  • Citrix Workspace
  • Citrix Access Control Service
  • Citrix Gateway (NetScaler Gateway)

Product Details

Modernize IT and other business functions with a refreshingly easy-to-use, simple-to-configure IT service desk solution in the cloud.

  • Easy to use and set up
    Freshservice's modern and intuitive UI requires minimal to no training, and is customizable to IT and non-IT needs.
  • Multi-channel support
    Automate tasks and provide support for issues raised via email, self-service portal, phone, chat, or in person.
  • Gamify your service desk
    Turn your service desk into a highly engaging and fun experience for your agents.
  • Information at your fingertips
    Maintain records of contracts, hardware, software, and other assets, including all details from acquisition to expiry.