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Helpdocs

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Streamline customer support with knowledge base software your customers and team will adore. It's fast, flexible, and super simple to use.

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Compatibility

  • Citrix Workspace
  • Citrix Access Control Service
  • Citrix Gateway (NetScaler Gateway)

Product Details

Streamline customer support with knowledge base software your customers and team will adore. It's fast, flexible, and super simple to use.

Build a beautiful knowledge base in minutes
Get a knowledge base up and running for your company without the hassle of pushing code, creating a template, or implementing search.

Intelligent search that works outta the box
We've worked on our search algorithm for years so you don't have to. Our search is typo tolerant and blazing fast to give customers accurate results in milliseconds.

Customize as little or as much as you want
HelpDocs comes everything you need to create a unique brand experience. CSS, JavaScript, and HTML templates give you as much control as you want.

Features to give a boost to your articles
Give your writers a boost with bulk tools, keyboard shortcuts, filtering, article blocks, and much more. No more creating everything you need from scratch.

Host with HelpDocs and power up your support
Advanced caching, smart integrations, and SEO-focused templates mean your customers will find answers blazingly fast - and your customer support team will too.

Native integrations to fly through support tickets
Search and paste with our Front and Chrome integrations. Keep support synchronous with our live chat integrations. Communicate downtime with our status integrations.

Radiant blazing fast templates
We're always pushing the limits by using the latest technology to create accessible, adaptable, and designed templates you don't have to touch. Or you can totally touch. That's up to you.

Organize, categorize, synchronize
It doesn't take much to change up your knowledge base. Drag and drop categories and articles, save changes before publishing, and do it all without saving over each other in the process.