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OpsGenie

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Compatible with

  • Citrix Access Control Service
  • Citrix Gateway 13.0
  • Citrix Gateway service
  • NetScaler Gateway 12.1

Compatibility

  • Citrix Access Control Service
  • Citrix Gateway (NetScaler Gateway)

Product Details

Opsgenie empowers Dev & Ops teams to plan for service disruptions and stay in control during incidents. Opsgenie ensures you will never miss a critical alert. With deep integrations into monitoring, ticketing, and chat tools, Opsgenie groups alerts, filters out the noise, and notifies you using multiple channels, providing the necessary information for your team to immediately begin resolution. Opsgenie makes on-call management easy. Build and modify schedules and define escalation rules within one interface. Your team will always know who is on-call and accountable during incidents and have the confidence that critical alerts will always be acknowledged.

Gain insight into areas of success and opportunities for improvement. Opsgenie tracks everything related to alerts and incidents. Use powerful reporting and analytics to reveal the source of most alerts, your team’s performance in acknowledging and resolving, and how on-call workloads are distributed. Opsgenie understands how issues impact business services and will help proactively communicate outages to all stakeholders. You can plan ahead of service disruptions and have Opsgenie send messages, create status pages, and conference bridges immediately when incidents occur. Distractions are minimized, and teams stay focused on a resolution.

Effective communication and collaboration are the keys to fast response times. Opsgenie provides deep integrations into today most popular chat tools so you can take action and collaborate easily. You can create virtual war rooms to orchestrate a response between multiple teams and keep stakeholders up to date using Opsgenie’s mass notification capabilities.