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Reamaze

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Compatibility

  • Citrix Access Control Service
  • Citrix Gateway (NetScaler Gateway)

Product Details

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses. Re:amaze helps amazing companies deliver better customer service and customer engagement.

Seamless Customer Helpdesk
Re:amaze combines email, social media, mobile, and chat conversations seamlessly so your customers can reach you however they want. Collaborate with teammates using assignments, notes, and shared views.

Manage Multiple Channels for Multiple Businesses
Easily manage your customer conversations from multiple storefronts or websites, whether you have one or one hundred. Our full featured helpdesk will help you look professional at all times!

Features

  • Start the Conversation
    Send automated and targeted messages to customers for better engagement using Cues.
  • Help Customers Faster
    Chat with customers in Real Time even when you're not at your desk. Set customizable Office Hours to set expectations with customers. Let Chatbots help with common questions.
  • Customer Interactions at your Fingertips
    Preview customer's message as they type so you're always a step ahead. Use our unique Peek functionality to co-browse.