StatusCast proactively lets them know what’s going on and keeps them in loop. Your e-mail server goes down and all of a sudden your help desk is flooded with 1,000 new support requests that are all the same. A corporate StatusCast page reduces inbound help desk costs by preventing this from happening in the first place.

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Compatibility

  • down-arrow Citrix Secure Private Access
    Citrix Secure Private Access
  • down-arrow Citrix Gateway
    12.1, Citrix Gateway service, 13.0

Product Details

Keep productivity at a maximum! When apps go down, employees and customers waste a lot of time trying to figure out what’s wrong. StatusCast proactively lets them know what’s going on and keeps them in loop. Your e-mail server goes down and all of a sudden your help desk is flooded with 1,000 new support requests that are all the same. A corporate StatusCast page reduces inbound help desk costs by preventing this from happening in the first place.

Informing your end-users to a change in the status of your services is essential to keeping productivity maximized. Proper communication helps maintain a trusting relationship with your end users. A StatusCast page facilitates quick and easy communication. StatusCast lets your end users subscribe to individual pieces of your infrastructure. If you have a large status page with lots of individual components and applications, component level subscriptions let your end users filter and receive alerts for only the pieces they are interested in.

Features

  • Controlled Access
  • Private Pages
  • Public Pages
  • Self Hosted Status Page

Screenshots

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