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VictorOps

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Compatible with

  • Citrix Access Control Service
  • Citrix Gateway 13.0
  • Citrix Gateway service
  • NetScaler Gateway 12.1

Compatibility

  • Citrix Access Control Service
  • Citrix Gateway (NetScaler Gateway)

Product Details

Driven by system data and team collaboration, VictorOps automates getting the right alert to the right person at the right time, reducing alert fatigue and increasing uptime.

On-Call Schedules
Set up teams, rotations, and escalation policies. Easily choose contact methods, see active users, and override schedules.

Noise Suppression
Silence unactionable alerts, classify by severity, append remediation information, and reduce on-call burnout.

Live Call Routing
Route incoming support or customer calls to the right responders, enabling person-to-person incident management.

Reporting
Capture actions with the Post-Incident Review. Leverage out-of-the-box reports to gain insights into MTTR reduction.

API & Webhooks
VictorOps API calls and webhooks extend platform data into other systems, enhancing functionality and flexibility.

ChatOps
VictorOps integrates with chat tools to support and capture team collaboration for timely response, remediation, and automation.

Mobile
Native VictorOps mobile for iOS and Android provides full incident management functionality without opening your desktop.

Runbooks & Graphs
Append alerts with relevant information, arming teams with incident-related runbooks, graphs, and documentation.

Delivery Insights
Integrate your DevOps toolchain to understand the who, what, when, where, and why of code deployment issues.