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TeleWare Cloud Call Recording for Skype for Business

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Compatible with

  • Citrix Receiver for Windows
  • HDX RealTime Optimization Pack 2.2
  • XenApp 7.15 LTSR
  • XenApp 7.16
  • XenApp 7.17
  • XenDesktop 7.15 LTSR
  • XenDesktop 7.16
  • XenDesktop 7.17

Compatibility

  • Citrix Virtual Desktops (XenDesktop)
  • HDX Realtime Optimization Pack
  • Citrix Workspace app (Receiver)
  • Citrix Virtual Apps (XenApp)

Product Details

Skype for Business Recording is a secure, cloud-based solution with an intuitive web interface for voice recording, retrieval, replay and archiving of your Skype calls.

Skype for Business Recording enables companies to deploy a voice recording solution for Skype for Business which can be applied across many locations and across all telephone infrastructures easily and cost effectively. This solution records all inbound and outbound calls which are stored in the TeleWare cloud for retrieval and replay via a simple and intuitive interface.

Skype for Business Recording can help businesses from any sector overcome key challenges, including meeting regulatory compliance, documenting conversations to aid dispute resolution and monitoring calls for training and quality purposes.

Features

  • Simple, flexible contracting and pricing, allows businesses to budget effectively and save costs.
  • Flexible contracting means businesses can add or remove users as required.
  • Various security options are available to meet business requirements, including secure, tamper evident call recording to meet regulatory requirements and encrypted call recording.
  • Call recordings are stored to meet regulatory requirements and businesses can extend the storage period if required. Call recordings are automatically deleted at the end of the defined storage period.
  • Active Recording methodology provides a direct connection from the SfB deployment to TeleWare’s solution for reliable and efficient recording.

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