Zenarate's AI Coach interacts with new hires to close the training-floor gap and coaches floor agents to become top performers.

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Compatibility

  • down-arrow Citrix Virtual Apps and Desktops service (XenApp & XenDesktop service)
    Citrix Virtual Apps and Desktops service
  • down-arrow Citrix Virtual Desktops (XenDesktop)
    7.15 LTSR, 7.16, 7.17, 7.18, 1808, 1811
  • down-arrow Citrix Virtual Apps and Desktops service on Azure
    Citrix Virtual Apps and Desktops service on Azure

Product Details

Zenarate's AI Coach interacts with new hires to close the training-floor gap and coaches floor agents to become top performers.

Zenarate's AI Coach is patient, never biased, knows the best approaches to be successful, and works 24/7 helping people perform their best.

Features

  • Performance: Drive better results and deliver superior customer experiences at scale. Use Interactive AI, Coach AI, and Live AI to change the game.
  • Compliance: Reduce errors and mitigate risk. Create a customer facing workforce confident in compliance.
  • Retention: Improve hiring, training, retention. Hire for fit, train with deep active learning at scale, retain through confidence and early success.
  • Simple Pricing: Month-to-Month. Pricing is based on the number of users or a monthly subscription. 
  • Cloud Based, No NPI or PCI: From 10 to 10,000+ Users. No special hardware or system purchases are necessary to run Zenarate. All you need is a computer, a headset, and an Internet connection. No non-public information, personally identifiable information, or account data to deploy.