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IGEL OS 12

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IGEL is a transformative secure endpoint OS designed for DaaS, VDI, SaaS and browser environments. IGEL's endpoint strategy with Citrix enables enterprises to deliver secure, cloud-based digital workspaces that reduce breaches, optimize IT budgets and achieve international regulatory standards.

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IGEL offers Select, Priority, or Plus support levels.
LEARN MORE: https://www.igel.com/support/

IGEL Community of 11,000+ members to  learn, share, and engage with like-minded customers, partners, and EUC industry experts.
LEARN MORE: https://www.igelcommunity.com/

Compatibility

  • down-arrow Citrix Workspace app
    Citrix Workspace App for Chrome, Citrix Workspace App for Chrome, Citrix Workspace App for Linux
  • down-arrow Citrix Virtual Apps
    2303, 1912 LTSR, 2212
  • down-arrow Citrix DaaS
    Citrix DaaS
  • down-arrow HDX Realtime Optimization Pack
    2.9
  • down-arrow Citrix Virtual Desktops
    2303, 1912 LTSR, 2212

Product Details

IGEL represents a fundamentally new approach to unleash the full power of hybrid end-user computing environments by leveraging any combination of on-premises, VDI, DaaS and SaaS workspaces from any endpoint device.

Thin Client configuration and test case results:

Thin Client OS: IGEL OS
Thin Client OS version: IGEL OS 12.01.110
Architecture: X86

Type Test Standard Premium Test Results
Multimedia Hardware Accelaration using H265 Codec Support (Optional)       X NA
Video Conferencing on Skype for Business with HDX Real Time Optimization Pack Support       X NA
Optimization for Microsoft Teams Support       X NA
HTML5 Redirection Support       X NA
Browser Content Redirection Support       X Passed
Windows Media Stream Redirection Support       X Passed
Security PIV Smartcard Support       X NA
Citrix Workspace Enablers Citrix Cloud Services Support       X       X Passed
Citrix Files access and Experience Support       X       X Passed
Citrix Workspace App Support       X       X Passed
Citrix Workspace Support       X       X Passed
Access Secure SaaS and Web Application       X       X NA
Devices Plug n Play Devices Redirection       X       X Passed
High-Definition Webcam Streaming       X       X NA
3D Mouse Support and Redirection       X       X Passed
Graphics Rich Graphics Application Support       X       X Passed
Multi Monitor Support for 2D and 3D Applications       X       X Passed
Pixel Perfect Lossless Compression       X       X Passed
2D Graphics - Server Rendered Virtual Application       X       X Passed
Multimedia Video Playback - Server Rendered Windows Media Redirection       X       X Passed
Print Client Printer Test Using Citrix Universal Printer Driver       X       X Passed
General HDX Traffic Management and Monitoring with Citrix ADM 
(optional)		       X       X NA
Accelerated Traffic Support through Citrix SD-WAN (optional)       X       X NA

*Passed: This case is fully tested by partner and has met the desired results.
*Not Tested – This test case was not executed as per partner preference. Submit your questions by clicking on the Request Information button on this page.
*NA (Not Applicable) – This test case is not applicable for this thin client because of the hardware/software or Citrix product support limitation.

Features

IGEL OS 12 is supported by: 

  1. IGEL Cloud Service
    • IGEL App Portal which includes Citrix Workspace App 
    • IGEL Onboarding Service for rapid, no-touch onboarding by the end-user
    • IGEL Licensing Portal to manage IGEL licenses and subscriptions
    • IGEL Insight Service to improve the user experience
    • And more 
  2. IGEL Universal Management Suite (UMS)

Advantages

The advantages of IGEL OS Secure Endpoint Platform include:

  • Endpoint Security
    With IGEL OS, the operating system is separate from the applications and cloud services. This shrinks the attack surface on each endpoint. With the IGEL App Portal, the latest apps and security patches are available as soon as issued by the technology partner.
  • Increased Flexibility and Efficiency
    The IGEL App Portal features the latest applications from Citrix and other technology solutions from IGEL's ecosystem of 100+ technology partners. The end-user can update the latest Citrix Workspace App from the App Portal with user rights granted by the IT admin. This avoids delays, and the disruption of the typically rigid firmware release and scheduled update process.
  • Rapid Zero Touch Onboarding
    With IGEL Onboarding Service the end-user can onboard to their company workspace in a few simple steps with their assigned company email and password. User permissions and policies can be set in advance by IT according to their role, location, and assigned rights. 
  • Insights Improve User Experience
    The IGEL Insight Service collects usage and analytical data of the IGEL endpoint with end-user permission to identify performance issues and enables IT teams to pinpoint areas to improve.